F.A.Q

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E-Moti is a tech-enabled electric bus fleet operator offering affordable, reliable, and ecofriendly transportation solutions for personal and group travel in Kenya.

Manara is our integrated digital platform designed to optimize urban mobility. It connects passengers to buses, dynamically manages routes, and facilitates efficient travel experiences.

Our eco-friendly electric buses, combined with the Manara app’s ability to provide real-time updates, personalized travel plans, and dynamic route optimization, make us a unique and sustainable choice.

E-Moti currently operates in Nairobi and plans to expand across the Nairobi Metropolitan Region and other major cities in Kenya.

You can book a ride using the Manara app, which offers real-time bus tracking and route planning.

Our buses operate from 5:30 AM to 9:00 PM, Monday to Saturday.

Use the Manara app to leave feedback directly, or email us through the "Contact Us" page on our website.

Contact us through the Manara app or the customer support section of our website. Include details of your route and item for quicker recovery.

Yes, our buses are designed to be accessible to passengers with disabilities, ensuring an inclusive travel experience.

You can pay via mobile money, credit/debit cards, or cash. Payments through the Manara app are highly encouraged.

You can report issues directly through the app’s support section or by emailing our technical team.

Yes, you can reach our 24/7 customer support team via the contact number or email listed on the website.

The app offers real-time bus location tracking, estimated time of arrival, dynamic route optimization, and fare payment options for a seamless travel experience.

Yes! Manara allows businesses and individuals to plan and book group travel with E-Moti’s buses, ensuring convenience and cost-effectiveness.

Manara is available for download on Google Play and the Apple App Store

Yes, Manara displays fare costs based on your travel route and time of day, so you can plan your journey easily.

Manara includes passenger feedback tools, origin-destination analytics, and route optimization insights for better commuting.

E-Moti uses electric buses to reduce carbon emissions. Additionally, we support tree-growing initiatives through our "A Trip for Trees" program.

This is our initiative in partnership with Nature Lover Consultants, where 2% of our revenue is allocated to planting and nurturing trees in Kenya.

On average, our buses emit 60% fewer carbon emissions compared to traditional fossil fuel vehicles.

Yes, we provide tailored transportation solutions for businesses through our fleet and the Manara app, ensuring reliability and scalability.

Businesses can contact us via the website or the Manara app to discuss customized travel solutions or group travel plans.

Yes, E-Moti’s fleet is equipped to handle large events. Contact us to customize your event transportation needs.

Certain features, like route planning, may work offline. However, real-time updates require an internet connection